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Content Strategy Bitesize
TwitterPosts Tagged ‘Usability’
In the second of our guest blogger series featuring the insights of content experts around the world, Kathy Hanbury, founder of E3 Content Strategy in Vancouver, Canada, tells us how she made the jump from technical communicator to content strategist. We particularly love the mixture of personality traits and serendipity in her list of things [...]
User Manuals: Demise or Morph?
A good friend and colleague of mine, Theresa Cameron, International Representitive for the UK ISTC, sent me this article, “iPad: Manual not Included”, from the Independent (UK) by Simon Usborne pondering the demise of the user manual. Usborne also interviews two other well known and repsected professionals in our field, whose opinons I repsect quite [...]
Content Strategy, Customer Service and Paris
This is beautiful! I love food, Paris AND content strategy. Whoever thought the three could feature together in the same story? Check out this iQ content blog for a great metaphor about motivations for customer service, using Paris and content strategy to make their point.
New Firehead Blogger: Fiona Cullinan
As the Big Boss at Firehead, I’m pleased to make an important announcement: we’ve hired a new member of the team who is going to be our dedicated blogger! No, I’m not going away completely, but Fiona Cullinan is a big-shot professional blogger (what a dream job!) and she’s going to add a lot to [...]
What is Content Strategy, Anyway?…
What is Content Strategy, Anyway? At the intersection of user experience design, content management, business analysis and technical communication, content strategy is an emerging discipline that has grown rapidly in popularity over the last year. It is also becoming famous (infamous?) for being very hard to define. I’ve been looking for a coherent defintion to [...]
Content Strategy is Coming to Europe!
Ladies and Gentlemen, I am pleased to announce that Content Strategy Forum 2010 is now open and ready for registration. This promises to be a very exciting and informative event. Come join us in Paris the 15-16 April 2010! Content Strategy Forum 2010 will be the first ever conference in Europe dedicated entirely to Content [...]
James Hobart Usability Seminars this Autumn
Looking to expand your Usability knowledge? James Hobart is on the road again this fall with intensive Usability seminars in Chicago, Toronto, Vienna, Copenhagen, Rome and London. He’ll be running his renowned face-to-face workshops, including some brand new “Web Standards and Governance” and “Delivering Certainty with Prototypes” workshops. For a full schedule of events: http://www.classicsys.com/css06/cfm/publicseminarschedule.cfm [...]