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Tech Comms UK roundup and a look ahead to LavaCon 2.0
Last week we promised a collective memory of shared presentations, thoughts and tweets from technical writers, content strategists and tech comms people attending Technical Communication UK. From Twitter, we can see that some people are still processing their ideas, so we may not catch everyone’s posts this week but please feel free to add them [...]
Asking the right questions in technical writing
All good things must come to an end and, sadly, our series listing the right questions for technical writers to ask different project experts is one of them. BUT… we are happy to announce that this useful information is now being stored upfront as an ongoing resource under Technical Communication on the sidebar: David Farbey: [...]
David Farbey: What to ask engineers when writing tech comms
What should technical writers ask engineers when writing support materials for a product’s end users? Guest blogger and leading tech comms expert David Farbey wraps up his ‘What to ask…’ series with questions for engineers – previous posts include questions for analysts and managers. We’d like to thank David for sharing his tips with us. [...]
David Farbey: What to ask managers when writing tech comms
What can product development managers tell you that will help you as a technical writer to write clear, concise and useful support information? Leading tech comms expert David Farbey looks at the right questions for managers in the second of his series on ‘What to ask…’ analysts, managers and engineers We’ve kept in some of [...]
David Farbey: What to ask analysts when writing tech comms
Our guest blogger series continues with tech comms expert, lecturer and consultant David Farbey, who lists the different questions a technical writer should ask in order to create good support materials. First up, it’s analysts; next week, managers and, finally, engineers. As a technical writer – of user guides, tutorials, online help systems, reference manuals, [...]
User Manuals: Demise or Morph?
A good friend and colleague of mine, Theresa Cameron, International Representitive for the UK ISTC, sent me this article, “iPad: Manual not Included”, from the Independent (UK) by Simon Usborne pondering the demise of the user manual. Usborne also interviews two other well known and repsected professionals in our field, whose opinons I repsect quite [...]
New Firehead Blogger: Fiona Cullinan
As the Big Boss at Firehead, I’m pleased to make an important announcement: we’ve hired a new member of the team who is going to be our dedicated blogger! No, I’m not going away completely, but Fiona Cullinan is a big-shot professional blogger (what a dream job!) and she’s going to add a lot to [...]
Tech Comms Trends for 2010
I’ve been thinking a lot about what this new year – and new decade – hold in store for technical communications, small businesses, recruitment, me… I’ve been reading some good posts in the niche area of Technical Communications. In fact, they are so thorough, that I don’t feel like messing with their content – I [...]
Content Strategy is Coming to Europe!
Ladies and Gentlemen, I am pleased to announce that Content Strategy Forum 2010 is now open and ready for registration. This promises to be a very exciting and informative event. Come join us in Paris the 15-16 April 2010! Content Strategy Forum 2010 will be the first ever conference in Europe dedicated entirely to Content [...]
Content Strategy Symposium Planned for 15-16 April 2010 in Paris
Great News! I’ve been invited to participate on the planning committee for the 1st Content Strategy Symposium planned for 15-16 April 2010 in Paris. This symposium is fantastic news for the European Technical Communications community! We have already booked some of the best-known names in this up-and-coming field, including Rahel Bailey, of Intentional Design and [...]