Posts Tagged ‘Technical Communications’
Will content strategy offer job security?
Having had about eight job titles in two years, I know I’m not alone in changing or reviewing my title to reflect new skills and work tasks. Now it’s content strategy that is the big ask – and it’s making a certain job title very desirable in 2010. Technical communicator Jerry Bartlett reviews his own [...]
Tom Johnson: Finding a Content Strategy for your blog
A double treat this week. Firstly, Firehead’s CEO, CJ Walker, has used her bewitching charms to persuade the most famous blogger in tech comms to guest-post here on Firehead. Tom Johnson is a senior technical writer for a non-profit organisation in Salt Lake City, Utah (supporting a community of 13 million users), and runs the [...]
Tech Comms UK roundup and a look ahead to LavaCon 2.0
Last week we promised a collective memory of shared presentations, thoughts and tweets from technical writers, content strategists and tech comms people attending Technical Communication UK. From Twitter, we can see that some people are still processing their ideas, so we may not catch everyone’s posts this week but please feel free to add them [...]
Tuning into Technical Communication UK 2010 from afar
The largest UK conference for technical communicators is taking place this week (Sept 21-23) in Thame, Oxfordshire. Sadly, we’re unable to attend Technical Communication UK this time around, but we wish them well and will attempt to round up some of the collective wisdom from the event over the next couple for weeks for those [...]
Asking the right questions in technical writing
All good things must come to an end and, sadly, our series listing the right questions for technical writers to ask different project experts is one of them. BUT… we are happy to announce that this useful information is now being stored upfront as an ongoing resource under Technical Communication on the sidebar: David Farbey: [...]
David Farbey: What to ask engineers when writing tech comms
What should technical writers ask engineers when writing support materials for a product’s end users? Guest blogger and leading tech comms expert David Farbey wraps up his ‘What to ask…’ series with questions for engineers – previous posts include questions for analysts and managers. We’d like to thank David for sharing his tips with us. [...]
David Farbey: What to ask managers when writing tech comms
What can product development managers tell you that will help you as a technical writer to write clear, concise and useful support information? Leading tech comms expert David Farbey looks at the right questions for managers in the second of his series on ‘What to ask…’ analysts, managers and engineers We’ve kept in some of [...]
David Farbey: What to ask analysts when writing tech comms
Our guest blogger series continues with tech comms expert, lecturer and consultant David Farbey, who lists the different questions a technical writer should ask in order to create good support materials. First up, it’s analysts; next week, managers and, finally, engineers. As a technical writer – of user guides, tutorials, online help systems, reference manuals, [...]
Kathy Hanbury: from Tech Comms to Content Strategy
In the second of our guest blogger series featuring the insights of content experts around the world, Kathy Hanbury, founder of E3 Content Strategy in Vancouver, Canada, tells us how she made the jump from technical communicator to content strategist. We particularly love the mixture of personality traits and serendipity in her list of things [...]
Share the birthday love, come blog with us!
Want to be our BFF? (That’s Blogging Friend Forever.) To celebrate our first blogging birthday on 16 June, we’re looking for the A-team of guest bloggers to help our candidates negotiate the world of international technical communication, content strategy and related subjects. As a central hub for recruitment in these areas, Firehead has achieved a [...]