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Content Strategy Bitesize
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If all you want for Christmas is a good book, then how about one that helps you get on in your career? In this digital age, most people don’t think of books but, let’s face it, they’re much easier to unwrap at Christmas than a Kindle e-book. So, as today is Cyber Monday, when shoppers [...]
Technical Communication #TCUK11 in links and pictures
* Skip to the end for conference links and other coverage – or read on to enjoy our photo round-up. 1.Somebody’s watching me… Last week Firehead’s CJ Walker interviewed Karen Mardahl at Technical Communication UK 2011 about her content strategy / tech comms case study: Content strategy year 1: a tale from the trenches. Here’s [...]
Get your SXSW 2011 content strategy presentations here!
A collection of the content strategy presentations, blogger reviews and panel recordings from SXSW Interactive 2011, which took place in Texas last week. Presentations SXSWi 2011 Writing Workshop with @BettyDraper: Saying it short One for Mad Men fans: a lesson in telling short, apt stories with none other than Betty Draper (aka actress January Jones). [...]
Flowchart: Who can sort your content strategy?
Clients in search of a content strategy will likely be asking the following questions: What is going on with our website? Why aren’t more users converting into sales? Do we know what the problems are? Can we fix it ourselves? What skills are needed to solve our problems? Who can help us? How much is [...]
Content strategy and accessibility – a natural partnership
Technical writer Karen Mardahl outlines the benefits of working accessibility into your content strategy and provides some easy how-tos and resources to get you started. If we as professionals are embracing content strategy then we as professionals are also embracing accessibility. Accessibility seems to be avoided in strategy planning because it is “too expensive”, “too [...]
Tech Comms UK roundup and a look ahead to LavaCon 2.0
Last week we promised a collective memory of shared presentations, thoughts and tweets from technical writers, content strategists and tech comms people attending Technical Communication UK. From Twitter, we can see that some people are still processing their ideas, so we may not catch everyone’s posts this week but please feel free to add them [...]
Asking the right questions in technical writing
All good things must come to an end and, sadly, our series listing the right questions for technical writers to ask different project experts is one of them. BUT… we are happy to announce that this useful information is now being stored upfront as an ongoing resource under Technical Communication on the sidebar: David Farbey: [...]
Finding your Content Strategy ‘in’
Content strategy jobs are forming from different content, communications and IT roles, as Rahel Bailie noted when she guest-blogged Anatomy of a Content Strategist for us. So that’s the theory. Now what about the practical? Those looking for a job in the field need to realise that we’re at a point in content strategy’s developing [...]
David Farbey: What to ask engineers when writing tech comms
What should technical writers ask engineers when writing support materials for a product’s end users? Guest blogger and leading tech comms expert David Farbey wraps up his ‘What to ask…’ series with questions for engineers – previous posts include questions for analysts and managers. We’d like to thank David for sharing his tips with us. [...]
David Farbey: What to ask managers when writing tech comms
What can product development managers tell you that will help you as a technical writer to write clear, concise and useful support information? Leading tech comms expert David Farbey looks at the right questions for managers in the second of his series on ‘What to ask…’ analysts, managers and engineers We’ve kept in some of [...]