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Content Strategy Bitesize
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* Skip to the end for conference links and other coverage – or read on to enjoy our photo round-up. 1.Somebody’s watching me… Last week Firehead’s CJ Walker interviewed Karen Mardahl at Technical Communication UK 2011 about her content strategy / tech comms case study: Content strategy year 1: a tale from the trenches. Here’s [...]
It’s our blog’s second birthday – and you’re invited!
The Firehead blog turns two years old today – a big step in any digital toddler’s life as we support the work of our big sister Firehead.net, Europe’s leading recruiter of technical communication, web content and IT specialists. More importantly, it means we get to thank contributors, issue an interesting invitation to readers and reward [...]
Content Strategy Applied: my key conference takeaways
For two rainy January days in London, content strategy got really hot at Content Strategy Applied 2011. We gathered at eBay and PayPal’s premises in Richmond to meet and learn as much practical info as we could in that short time. The focus of the conference was application over theory, so there was a lot [...]
European content conferences you need to know about
All summer, we at Firehead have been wanting to put together a diary of useful conferences in Europe for content and communication people. Now that the kids have gone back to school, perhaps now is the best time when learning is on our collective mind. So if want to update your knowledge or you’ve just [...]
Tech Comms UK roundup and a look ahead to LavaCon 2.0
Last week we promised a collective memory of shared presentations, thoughts and tweets from technical writers, content strategists and tech comms people attending Technical Communication UK. From Twitter, we can see that some people are still processing their ideas, so we may not catch everyone’s posts this week but please feel free to add them [...]
Are non-traditional or visual CVs a good idea?
Although they may not be mainstream, there is a trend for designers or creatives to offer a visual CV. But what are the pros and cons of ‘creative’ résumés for the rest of us? Let’s kick off the discussion with a case study of a CV that went viral across the internet (click graphic to [...]
Asking the right questions in technical writing
All good things must come to an end and, sadly, our series listing the right questions for technical writers to ask different project experts is one of them. BUT… we are happy to announce that this useful information is now being stored upfront as an ongoing resource under Technical Communication on the sidebar: David Farbey: [...]
David Farbey: What to ask engineers when writing tech comms
What should technical writers ask engineers when writing support materials for a product’s end users? Guest blogger and leading tech comms expert David Farbey wraps up his ‘What to ask…’ series with questions for engineers – previous posts include questions for analysts and managers. We’d like to thank David for sharing his tips with us. [...]
David Farbey: What to ask managers when writing tech comms
What can product development managers tell you that will help you as a technical writer to write clear, concise and useful support information? Leading tech comms expert David Farbey looks at the right questions for managers in the second of his series on ‘What to ask…’ analysts, managers and engineers We’ve kept in some of [...]
David Farbey: What to ask analysts when writing tech comms
Our guest blogger series continues with tech comms expert, lecturer and consultant David Farbey, who lists the different questions a technical writer should ask in order to create good support materials. First up, it’s analysts; next week, managers and, finally, engineers. As a technical writer – of user guides, tutorials, online help systems, reference manuals, [...]