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Firehead has teamed up with its recruitment talent to launch a unique content strategy service, offering fast and cost-effective 'bitesize' audits for clients. Find out more today…

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Archive for the ‘Usability’ Category

Twitter hashtags are great for tracking a set of topic-related tweets and for ensuring that your comments and content are distributed to an interested community. Think of it as adding a subject line to your emails or rounding up lots of different thoughts under one project heading. For Firehead’s niche area of jobs recruitment – [...]

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We’re delighted to welcome Chris Atherton, a super-smart user experience consultant from the UK, to our job interview series which delves deeper into the content and comms roles that Firehead recruits for. What does being a UX specialist involve exactly, what experience is desirable and what are the pay scales? All will be revealed… What [...]

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Technical writer Karen Mardahl outlines the benefits of working accessibility into your content strategy and provides some easy how-tos and resources to get you started. If we as professionals are embracing content strategy then we as professionals are also embracing accessibility. Accessibility seems to be avoided in strategy planning because it is “too expensive”, “too [...]

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All summer, we at Firehead have been wanting to put together a diary of useful conferences in Europe for content and communication people. Now that the kids have gone back to school, perhaps now is the best time when learning is on our collective mind. So if want to update your knowledge or you’ve just [...]

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Just to let you know that, as promised, we’ve revisited our bumper list of content strategy resources and tidied them up into (hopefully) a much more useful and easy-to-navigate list, including categories such as: Introductions to content strategy and why it is useful Five must-reads on the subject How-tos Case studies Community resources Writing and [...]

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Want to learn a little more about content strategy? We’ve picked out the best articles, posts, slideshows, connections, videos and links by content strategists and thought leaders, covering everything you could ever want to know about content strategy. UPDATE: we’ve divided our list into easier-to-use sections, from intros and must-reads to case studies and how-tos. [...]

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A good friend and colleague of mine, Theresa Cameron, International Representitive for the UK ISTC, sent me this article, “iPad: Manual not Included”,  from the Independent (UK) by Simon Usborne pondering the demise of the user manual. Usborne also interviews two other well known and repsected professionals in our field, whose opinons I repsect quite [...]

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As the Big Boss at Firehead, I’m pleased to make an important announcement: we’ve hired a new member of the team who is going to be our dedicated blogger! No, I’m not going away completely, but Fiona Cullinan is a big-shot professional blogger (what a dream job!) and she’s going to add a lot to [...]

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To those of you who attended CSForum 2010, I wanted to provide a quick wrap-up of links to help keep the conversation going into the future. If you didn’t attend (hey, we sold out!), some of these links won’t work for you, but you can see where to go to join the conversation about shaping [...]

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Just got back from Paris and one incredible conference: Content Strategy Forum 2010. We did it! There’s no denying it was a smashing success. Firehead were proud sponsors of this ground-breaking event and I, personally, am very proud to have been a conference organiser and TAC President. So what was this all about? “It’s the [...]

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