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Content Strategy Bitesize
TwitterArchive for the ‘Technical Communications’ Category
Clout: The Art and Science of Influential Web Content was published last week and we feel it’s a must-read for web content and technical communication professionals. Author and content strategy expert Colleen Jones has kindly given us permission to reproduce an extract from the sample chapter called Rhetoric: The Art of Influence. In the chapter, [...]
Content strategy and accessibility – a natural partnership
Technical writer Karen Mardahl outlines the benefits of working accessibility into your content strategy and provides some easy how-tos and resources to get you started. If we as professionals are embracing content strategy then we as professionals are also embracing accessibility. Accessibility seems to be avoided in strategy planning because it is “too expensive”, “too [...]
Will content strategy offer job security?
Having had about eight job titles in two years, I know I’m not alone in changing or reviewing my title to reflect new skills and work tasks. Now it’s content strategy that is the big ask – and it’s making a certain job title very desirable in 2010. Technical communicator Jerry Bartlett reviews his own [...]
European content conferences you need to know about
All summer, we at Firehead have been wanting to put together a diary of useful conferences in Europe for content and communication people. Now that the kids have gone back to school, perhaps now is the best time when learning is on our collective mind. So if want to update your knowledge or you’ve just [...]
Tom Johnson: Finding a Content Strategy for your blog
A double treat this week. Firstly, Firehead’s CEO, CJ Walker, has used her bewitching charms to persuade the most famous blogger in tech comms to guest-post here on Firehead. Tom Johnson is a senior technical writer for a non-profit organisation in Salt Lake City, Utah (supporting a community of 13 million users), and runs the [...]
Tech Comms UK roundup and a look ahead to LavaCon 2.0
Last week we promised a collective memory of shared presentations, thoughts and tweets from technical writers, content strategists and tech comms people attending Technical Communication UK. From Twitter, we can see that some people are still processing their ideas, so we may not catch everyone’s posts this week but please feel free to add them [...]
Happy European Day of Languages – now let’s talk content strategy, languages and localisation
Or should that be Félicitations or Feliz or Alles gute zum…? Or, since we’re blogging here and I just found a LOLcat translator: HAPPEH EUROPEAN DAI OV LANGUAGEZ! If you don’t already know, Firehead is a content and communications recruitment specialist based in Europe. That means NOT assuming that people’s first language is English. It [...]
Tuning into Technical Communication UK 2010 from afar
The largest UK conference for technical communicators is taking place this week (Sept 21-23) in Thame, Oxfordshire. Sadly, we’re unable to attend Technical Communication UK this time around, but we wish them well and will attempt to round up some of the collective wisdom from the event over the next couple for weeks for those [...]
Asking the right questions in technical writing
All good things must come to an end and, sadly, our series listing the right questions for technical writers to ask different project experts is one of them. BUT… we are happy to announce that this useful information is now being stored upfront as an ongoing resource under Technical Communication on the sidebar: David Farbey: [...]
David Farbey: What to ask engineers when writing tech comms
What should technical writers ask engineers when writing support materials for a product’s end users? Guest blogger and leading tech comms expert David Farbey wraps up his ‘What to ask…’ series with questions for engineers – previous posts include questions for analysts and managers. We’d like to thank David for sharing his tips with us. [...]